Returns & order problems

Everything is printed to order. Please check the selected size, colour, artwork placement and your delivery address before paying.

We do not offer change-of-mind returns or exchanges for an incorrectly selected size. This does not limit your rights under New Zealand consumer law, including remedies for faulty goods or goods that do not match their description.

If your item arrives damaged, has a printing fault, is incorrect or does not arrive, contact artist@linesbypablo.com with your order reference and, where relevant, photos. We will review the problem and arrange the appropriate remedy.

Please contact us before returning an item; the sender’s address on a parcel may be a production partner, not a returns address.

To request a cancellation, contact us promptly. Cancellation may not be possible once production starts. Any rights or remedies required by law still apply.